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Shimon2627575255un
Participant
October 29, 2025
Answered

Font problem with Adobe Pro 2020 mac

  • October 29, 2025
  • 2 replies
  • 251 views

I am having a major front problem when editing PDFs. I have Adobe Pro 2020 Build: 20.5.30803.10803 and I'm on a Macbook Air M2 running macOS Sequoia 15.7.1. I have updated everything, reset Adobe preferences, and the issue keeps happening. I have a PDF that I spent HOURS creating with form fields. I have regular text (not form field) that I need to edit periodically. The font is Quattrocento, which I have installed in my font book. I have had zero issues with using this in the past with Adobe Pro 2020. However, now, when I go to edit, I can make one edit with Quattrocento, for example, number or one word, but when I move to a second number of word, Adobe reverts to Helevetica. I cannot then select Quattrocento or any other fonts. If I close Adobe and reopen, I am then allowed to make the one edit with Quattrocento before the issue happens again. This is clearly an Adobe issue. I purchased Adobe Pro 2020 not that long ago. There should be support for this. I'm really frustrated that I reset preferences too because I had a number of things I had selected to make Adobe Pro 2020 work better for me. I have spent way too much time trying to fix this with no solution. I need this to work because I need to edit these PDFs with the right font. Any solution out there?

Correct answer Shimon2627575255un

UPDATE: it looks like the workaround is to go to Preferences->Content Editing->Fallback font for Editing->Change from Let Adobe Choose to whatever font you're trying to use. In my case, I set it to Quattrocento. This worked and I tested it on two different files. Not sure what I will do when I need to use another font, but I may have to jump around the Preferences setting for each font... until finally get on a subscription or just use my wife's Windows laptop that doesn't have this problem.

2 replies

S
Shimon2627575255unAuthorCorrect answer
Participant
October 30, 2025

UPDATE: it looks like the workaround is to go to Preferences->Content Editing->Fallback font for Editing->Change from Let Adobe Choose to whatever font you're trying to use. In my case, I set it to Quattrocento. This worked and I tested it on two different files. Not sure what I will do when I need to use another font, but I may have to jump around the Preferences setting for each font... until finally get on a subscription or just use my wife's Windows laptop that doesn't have this problem.

Randy Hagan
Community Expert
Randy HaganCommunity Expert
Community Expert
October 29, 2025

Is the font a Postscript Type 1 font?

 

Adobe deprecated use of Type 1 fonts a couple of years ago. While you can use legacy PDFs in their intrinsic forms, because the font information is "locked in" to the file and can still be output/reproduced, you will not be able to "edit" PDF type blocks with Postscript fonts. While Adobe's reportedly working on solutions to allow liberal font substitution within PDFs, the capabilities are currently limited and restricted to only the latest version of Acrobat DC on a subscription or 3-year license basis.

 

Wish I had better news for you,

 

Randy

S
Shimon2627575255unAuthor
Participant
October 29, 2025

@Randy Hagan I'm not sure. I downloaded it from Google fonts and it worked just fine a few months ago to do this exact edit. Something changed with either the macOS or Adobe or both, causing this issue. The strange thing is that I can make one edit, save, and close the PDF. Then when I reopen, I can do the same. But if I try to make any additional edits, like other words or numbers, Adobe doesn't allow me to use ANY fonts except Helevetica.

Randy Hagan
Community Expert
Randy HaganCommunity Expert
Community Expert
October 29, 2025

This brings up another big question: Have you ever used an Adobe Fonts equivalent of Quattrocento before you downloaded/loaded your Google font?

 

Lots of folks here and in other application forums have had issues with conflicting Adobe/Google fonts installed on MacOS. Since MacOS stores fonts in at least two different locations (\Library\Fonts and System\Library\Fonts) and auto-activates those fonts independently of any font manager you have — which could be working with fonts in multiple more locations — you may need to go on the hunt for redundant versions of the Google fonts you use and if there are any conflicting fonts stored on your system or referenced through Adobe Fonts.

 

If you have multiple instances of Adobe Fonts lent and/or Google Fonts lent/stored on your system, you'd do best to remove all references in Adobe Fonts for the lent ones there and only one stored instance of your Google Fonts.

 

Hoping this is helpful for you,

 

Randy

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