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Participant
January 26, 2023
Question

Font Shows as Black Squares with Xs

  • January 26, 2023
  • 1 reply
  • 554 views

Hello, 
I've got this issue where when ever someone sends me a PDF, this is what ones of the fonts turns into. From what I can tell the font is Myriad, and I checked the file properties and confirmed that the font is embedded into the PDF. Any suggestions on how to fix this issue? 

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1 reply

AkanchhaS8194121
Legend
February 1, 2023

Hi @Rion A 

 

Thanks for confirming that, and we are sorry for the delay in response to your issue. 

As confirmed, the problem is with the specific file and a type of font turning into a black square.

  • Try installing the font on your system.
  • Once again, check Ctrl+D, Fonts> Is that font embedded into the file?
  • In Acrobat, Open Preflight Tool>Preflight> click on Magnifying Glass> Analyze 
  • What does the error shows??

 

Still doesn't work, then please share the problematic file with us.

 

Thanks,

Akanchha