Font Shows as Black Squares with Xs

Question

Hello,
I've got this issue where when ever someone sends me a PDF, this is what ones of the fonts turns into. From what I can tell the font is Myriad, and I checked the file properties and confirmed that the font is embedded into the PDF. Any suggestions on how to fix this issue?

AkanchhaS8194121 · Answer

Hi @Rion A

Thanks for confirming that, and we are sorry for the delay in response to your issue.

As confirmed, the problem is with the specific file and a type of font turning into a black square.

Try installing the font on your system.
Once again, check Ctrl+D, Fonts> Is that font embedded into the file?
In Acrobat, Open Preflight Tool>Preflight> click on Magnifying Glass> Analyze
What does the error shows??

Still doesn't work, then please share the problematic file with us.

Thanks,

Akanchha

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