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Participant
August 23, 2022
Question

Fonts Not Loading for Bates Stamping

  • August 23, 2022
  • 2 replies
  • 2935 views

Trying to Bates stamp some docs, but the only font option in the Bates window is "Symbol."  Accordingly, it seems like the fonts aren't loading.  No idea how to fix.  Suggestions?

This topic has been closed for replies.

2 replies

Participant
August 24, 2022

I am having the same issue. 

Dave__M
Community Expert
Community Expert
August 24, 2022

From your screenshot, it appears that you are using a Mac.  Wondering if the original post was on Mac as well.  I run Windows, and all system fonts load and are available for Bates, header, footer, etc.

Dave

Dave__M
Community Expert
Community Expert
August 23, 2022

Does this issue present itself with any PDF file, or just one in particular?  The more you can tell us, the better shot we have of troubleshooting.

My best,

Dave

Participant
August 23, 2022
Appears to be happening with all PDF files.
Dave__M
Community Expert
Community Expert
August 23, 2022

I'd ensure I have the latest version of the program.  If not, check for updates under the Help menu.  If that does not do the trick, I'd run a Repair Installation from the Help menu.

Keep us posted!

Dave