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NiclausD29266856
Participant
June 12, 2023
Answered

Forced to use Cloud Storage for Shared Reviews?

  • June 12, 2023
  • 2 replies
  • 2899 views

Hello All,

 

We have a user that just updated Acrobat and now their option to uncheck "Share for review using Adobe's cloud storage" is missing. This option would be unchecked so we can utilize Network Folder sharing of reviews.

 

Is Cloud Storage now being forced for Reviews or has the setting moved?

 

The version we are on: 2023.003.20201

 

Thank you. 

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    I appreciate you sharing your findings. That's helpful. This means the option was unavailable for Acrobat New UI. 

    Allow us some time to check it with the engineering team to confirm if there's a was to bring it back in New UI.

     

    ~Akanchha 

     

     

    2 replies

    N
    NiclausD29266856Author
    Participant
    June 13, 2023

    Found that you can go to View > Disable New Acrobat. This will revert to the normal Acrobat (same version) and you will have the option to uncheck "Share for review using Adobe's cloud storage".

    Hopefully, Adobe isn't killing off this feature but might be time to look at changing how to process Reviews.

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    June 13, 2023

    I appreciate you sharing your findings. That's helpful. This means the option was unavailable for Acrobat New UI. 

    Allow us some time to check it with the engineering team to confirm if there's a was to bring it back in New UI.

     

    ~Akanchha 

     

     

      N
      NiclausD29266856Author
      Participant
      June 12, 2023

      This is only happening on macOS devices, Windows appears to be unaffected.

        AkanchhaS8194121
        AkanchhaS8194121
        Legend
        June 13, 2023

        Hi @NiclausD29266856 

         

        Thank you for reporting this to us. 

        We did check the same at our end and could figure out that Windows machines are working fine, and on Mac OS's latest version, we have the same preferences as before. 

        To investigate it further, please help us with the following details-

        1- your current Mac OS version.

        2- screenshot of the Acrobat version

         

        Thanks,

        Akanchha

         

         

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