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L
luv2bhapi9
Participant
January 12, 2017
Question

Forgot password required to Remove Security for Protected > Encrypted PDF

  • January 12, 2017
  • 3 replies
  • 7066 views

In need of assistance retrieving password I enabled in order to PDF document.  I understand how to remove the security feature, itself. However, I am desperately in need of assistance reclaiming/ resetting the password required to Remove Security for Protected > Encrypted PDF File in the dialog box FOLLOWING Tools > Protect > Encrypt > Remove Security> ????? Forgotten Password Any assistance anyone can provide is most sincerely appreciated; even if I am S.O.L., at least I know where I stand.locked​forgot document password​

3 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
November 15, 2020

Does this password prevent you from opening the PDF file or does it only prevent modifications of the PDF file?
Because that changes everything to the answer.

Acrobate du PDF, InDesigner et Photoshopographe
D
defaultx9610ukm3mpe
Participant
November 15, 2020

I can still open the PDF, but I cannot modify/edit!

D
defaultx9610ukm3mpe
Participant
November 15, 2020

1- Open the document in Acrobat Pro DC/ Acrobat Reader DC
2- On the top of the document, check if it says certified by Adobe sign and document name will have secured with the name.
In that case, you won't be able to edit the PDF.
You may try a workaround if you have Windows OS.
Follow these steps for the workaround:
1- Choose print option
2- Select printer as- Microsoft print to PDF/ Adobe PDF
3- Save the file locally
4- Open the saved file and try to edit the same

    T
    Test Screen Name
    Legend
    November 15, 2020

    Recreate as in "start again". Don't lose your password, Adobe do not give a back door, master key, or unlock service...if they did, other people would be unlocking your file. 

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    January 12, 2017

    Remember the password, use a un-protected version from your backups, or re-create the file.

    D
    defaultx9610ukm3mpe
    Participant
    November 15, 2020

    Hi

     

    How do I re-create the file? 

     

    I tried, what I think you mean, save under a different name, but that version also had the Password protection. 

     

    Any and all help will be greatly appreciated. As a matter of fact, the more detail the better- I am new to Adobe.

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