Form fields is empty (but it's not)

I have a strange bug.

The PDF preview of Windows show me that this field is filled :

But if I open the PDF this particular field is not filled (some other fields are in fact field but some aren't) :

If I open the PDF in Edge it's filled like supposed to.

What can I do to solve this issue?

This topic has been closed for replies.

Community Expert

I can't see very well on your screenshots, try to disable the highligh to make sure that the text is not the same colour as the highlight colour.

Acrobate du PDF, InDesigner et Photoshopographe

Participating Frequently

Here's the screenshot :

Community Expert

Would you be able to share an example copy of this file with no sensitive data on it?

Participating Frequently

It's many PDFs filled by a client for the Canada Revenue Agency, I can't share these files. I'll try to reproduce the issue.

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