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George29587420ndyn
Participant
April 25, 2023
Question

Form fields shift down and right in Chrome Acrobat Extension

  • April 25, 2023
  • 6 replies
  • 3867 views

Hello all,

I'm hoping someone can assist with this issue we are having.

I have PDFs created by saving as PDF from Word. Then adding the form elements in Acrobat Version 2023.001.20143.

When users view the PDF from our website with the Chrome extension enabled, all of the form elements shift down and to the right.

If the PDF is downloaded &/or opened in the desktop app, everything looks correct. 

Is there some proceedure or setting I cant seem to find to prevent this?

 

Thanks.

    This topic has been closed for replies.

    6 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    May 23, 2023

    ==>  https://www.adobe.com/products/wishform.html

    Acrobate du PDF, InDesigner et Photoshopographe
    G
    George29587420ndynAuthor
    Participant
    May 22, 2023

    Seems like this is a bugged feature in the Chrome Extension to me.

    Is there a way to post this as a bug to Adobe or get some visibility and acknowledgement from them?

    V
    Vanessa23480917ft3y
    Participant
    May 4, 2023

    Same issue here.  Any solution from Adobe team. 

      JR Boulay
      Community Expert
      JR BoulayCommunity Expert
      Community Expert
      May 2, 2023

      maxwithdax " I am not sure many people have the ability to dictate .htaccess changes"

      George29587420ndyn"However, Id like to find full solution to problem"

       

      In this case the ultimate killer tip is to embed the PDF into a FDF file.

      It forces the download and opening with Acrobat, it's explained here with 3 downloadable samples at the end of the page:

      https://www.abracadabrapdf.net/ressources-et-tutos/js-et-formulaires-ressources/forcer-utilisation-pdf-avec-acrobat/

      Acrobate du PDF, InDesigner et Photoshopographe
      muhrich
      muhrich
      Participating Frequently
      April 26, 2023

      I'm seeing this same thing, looks like the chrome extension has a bug in it, since these file open perfectly when the extension is disabled. 

      JR Boulay
      Community Expert
      JR BoulayCommunity Expert
      Community Expert
      April 26, 2023

      You should read this article to learn how to force the download of a PDF form:

      https://www.abracadabrapdf.net/ressources-et-tutos/creation/forcer-telechargement-pdf/

      (Google Translate is your friend)

      Acrobate du PDF, InDesigner et Photoshopographe
        maxwithdax
        Community Expert
        maxwithdaxCommunity Expert
        Community Expert
        April 27, 2023

        Really good advice JR, however, I am not sure many people have the ability to dictate .htaccess changes. But really good to know!

         

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