Free trial

Question

Hey guys i signed up for a free trial for adobe acrobat, but i cant see it in any of my accounts to be able to cancel it. i somehow have two accounts because i thought maybe i didnt have one so i made another without realising. I now dont know which account i used to sign up for the free trial but i cant see it in either accounts and now i cant cancel it. I also cant call adobe for help because i have "to have a paying plan" to be able to contact them. please help

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble. As described you want to cancel your trial subscription.

Please check out the steps provided in the help page: https://helpx.adobe.com/manage-account/using/cancel-subscription.html and see if that works for you.

Regards

Amal

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