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Participant
July 1, 2017
Question

free trial of acrobat pro download reaches 100% but will not provide the launch button

  • July 1, 2017
  • 2 replies
  • 500 views

Question:  I'm trying to install free trial of Acrobat Pro on my laptop. The Installer window reaches 100%, but is stuck there. I do not get the Launch button. Thanks

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2 replies

Participant
July 6, 2017

Hi, I tried that, but didn't help. Download reaches 100%, but I never see the "Launch" button because it's looking for my Epson scanner. The scanner is not plugged in, so I'm not sure what it's looking for.

kglad
Community Expert
Community Expert
July 6, 2017
kglad
Community Expert
Community Expert
July 1, 2017

restart your computer and see if it's installed.