Frustrated - trying to log into Adobe and have it linked to my company's account

Forum|Forum|4 years ago
July 12, 2021
1 reply
563 views

Frustrated - trying to log into Adobe and have it linked to my company's account, however it's only showing my account as "personal". I've been working for my company for 3 years and have never had issues with this. I've spoken with IT from my company and this is an Adobe issue that they can't resolve.

Adobe Folks - Please help me. I've already lost half a day of work because of this issue.

General troubleshooting

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Karl Heinz Kremer

Community Expert

For login problems you need to get in touch with Adobe's customer service, there is nothing we can do to fix this problem: http://helpx.adobe.com/contact.html

A

Angelina5E3BAuthor

Participant

I already did. They were no help. They asked me to post here.

Karl Heinz Kremer

Community Expert

Try again, maybe the next customer service rep will be more helpful. Almost everybody here is a user of Adobe's technology - just like you - and just like you, we don't have access to Adobe's server and can fix stuff on their servers. Only they can do that.

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