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Samuel31128339hltq
Participant
March 12, 2025
Answered

funcionamento dos marcadores (bookmarks)

  • March 12, 2025
  • 1 reply
  • 335 views

A função Encontrar marcador atual (o texto correspondente ao bookmark ) não está funcionando, ou melhor, parou de funcionar. Estava indicando o último marcador presente na página, e agora parou de funcionar. 

Um pouco antes, o Adobe Creative Cloud indicava dificuldade de sincronização.

Correct answer Amal.

Hi there,

Thanks for reaching out.

If the Find Current Bookmark function has stopped working, try the following troubleshooting steps:

  1. Restart Acrobat – Close and reopen Acrobat to see if the issue resolves.
  2. Check for Updates – Ensure you have the latest version of Acrobat installed. Go to Help > Check for Updates and install any available updates.
  3. Disable and Re-enable Bookmarks Panel – Try toggling the bookmarks panel off and on to refresh it.
  4. Check File Specific Issues – Test with a different PDF file to see if the issue is file-specific.
  5. Reset Preferences – Sometimes, resetting Acrobat preferences can help resolve UI-related issues. You can do this as described here https://adobe.ly/3FB0FFr

If the issue persists, it might be related to the Creative Cloud sync error you mentioned. Try signing out and back into your Adobe account, and check if syncing is restored.

Let us know if the issue continues, and share more details like your Acrobat version and OS for further troubleshooting.

 

 

1 reply

Amal.
Amal.Correct answer
Legend
March 12, 2025

Hi there,

Thanks for reaching out.

If the Find Current Bookmark function has stopped working, try the following troubleshooting steps:

  1. Restart Acrobat – Close and reopen Acrobat to see if the issue resolves.
  2. Check for Updates – Ensure you have the latest version of Acrobat installed. Go to Help > Check for Updates and install any available updates.
  3. Disable and Re-enable Bookmarks Panel – Try toggling the bookmarks panel off and on to refresh it.
  4. Check File Specific Issues – Test with a different PDF file to see if the issue is file-specific.
  5. Reset Preferences – Sometimes, resetting Acrobat preferences can help resolve UI-related issues. You can do this as described here https://adobe.ly/3FB0FFr

If the issue persists, it might be related to the Creative Cloud sync error you mentioned. Try signing out and back into your Adobe account, and check if syncing is restored.

Let us know if the issue continues, and share more details like your Acrobat version and OS for further troubleshooting.

 

 

S
Samuel31128339hltqAuthor
Participant
March 12, 2025

Thank you very much for answer.

I had already tried steps 1 , 2 and 3 

Tested step 4 and it seems the issue is file specific, indeed. The funcion works perfecty with other files.

I will test step 5 tomorrow.

I tried to uninstall Acrobat Creative Cloud and the system gave me the option to recover it. The msg about impossibility of syncing  disappeared.

 

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