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Participant
September 23, 2026
Question

Futile attempts to do anything with Adobe Acrobat Pro extension for Google Chrome sometimes result in message to me that I Do not have the right to use the extension. Can this problem be fixed?

  • September 23, 2026
  • 1 reply
  • 11 views

A separate question describes the fact that I can't get Adobe Acrobat Pro extension for Google Chrome to do anything useful.  extension does manage to  sometimes generate  the message shown below. I am left totally confused and find it somewhat ironic that the for me so far totally useless extension manages to generate a false error message. I have a fully paid up annual subscription to Adobe Acrobat Pro, and the next payment is not due until February 2027. Adobe creative cloud shows me as  having a valid license. I live within the United States and the message below shows up even when I am looking at a U.S. based website.

 

 I will appreciate any suggestions as to what to do To stop these erroneous messages. Does the extension actually work for anyone?Many thanks.

 

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    1 reply

    kglad
    Community Expert
    Community Expert
    September 23, 2026

    post this in the acrobat forum, https://community.adobe.com/p/acrobat 

     

    p.s. change your title to avoid a duplicate message problem.