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lukasc36475802
Participant
November 29, 2016
Answered

Get black stripes across the page on printing PDF

  • November 29, 2016
  • 1 reply
  • 3627 views

when users print from adobe reader to multiple printers (xerox, canon) it gets black stripes across the page Using adobe reader DC version 15.020.20042 I am trying to print pages from a pdf. Some pages are printing without any problems. Other pages though come out with black stripes from the left across the page. When printing other docs of different formats such as word or excel to the printer there are no problems.

This topic has been closed for replies.
Correct answer AshuMittal9644438

Hi lukasc36475802,

Sorry for the inconvenience caused.

We will update you once we get any information on this issue. Our team still working on this.

We appreciate your patience.

Regards,

Meenakshi


Hi,

Adobe Reader official update containing the complete fix for "black streaks while printing" issue is now available. Please update to the latest release by opening the application and going to Help > Check for Updates.

Release notes for today's release are here: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/DC/dccontinuousjanuary2017. html


Please try it out an let us know your feedback.


Thanks!

-ashu

1 reply

Meenakshi Negi
Legend
November 29, 2016

Hi lukasc36475802,

We are sorry for the inconvenience.

We are aware of this issue and our team is working on it.

Regards,

Meenakshi

lukasc36475802
Participant
December 12, 2016

Any news?

Meenakshi Negi
Legend
December 12, 2016

Hi lukasc36475802,

Sorry for the inconvenience caused.

We will update you once we get any information on this issue. Our team still working on this.

We appreciate your patience.

Regards,

Meenakshi