Getting Error Code: 136 while trying to re-install Acrobat.

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Unstalled Acrobat since I was missing ‘Print production tool’ under All Tools. I was told to re-install Acrobat, but now i can’t reinstall it. I’ve tried restarting anfter every attempt

Using Mac OS Monterey 12.7.6 on a Macbook Pro 2015

Then I tried to download it separate from Creative Cloud and it’s not possible.

Meenakshi NegiCorrect answer

Community Manager

Hi eleven9,

Thank you for reaching out, and sorry for the trouble caused.

Please try reinstalling the application using the steps suggested below:

Ensure that the application is uninstalled. Run the cleaner tool from the following link: Acrobat Cleaner tool. Empty the trash folder.
Reboot the machine.
Install Adobe Acrobat from the following page: Install Acrobat.

Let us know how it goes.

Thanks,

Meenakshi

Meenakshi Negi

Correct answer

Community Manager

Hi eleven9,

Thank you for reaching out, and sorry for the trouble caused.

Please try reinstalling the application using the steps suggested below:

Ensure that the application is uninstalled. Run the cleaner tool from the following link: Acrobat Cleaner tool. Empty the trash folder.
Reboot the machine.
Install Adobe Acrobat from the following page: Install Acrobat.

Let us know how it goes.

Thanks,

Meenakshi

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eleven9Author

Participant

Ahh.. the enterprise link. That seems to be what I needed to download. I think I’m back in business.

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Meenakshi Negi

Community Manager

Hi eleven9,

That’s great! Glad to know that it helped.

Feel free to let us know if we can help with anything else.

Thanks,

Meenakshi

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