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gwe33335
gwe33335
Participant
June 17, 2026
Question

Give us the option to turn off the AI features for fuck's sake.

  • June 17, 2026
  • 2 replies
  • 124 views

Every time I hover the cursor over an image it gives me a pointless AI summary. I don’t need this, I can see the image. There’s no way to turn it off. Give users an option to opt out of AI features. They’re crap, useless -- worse than useless, they’re obstructive. I have to use your crappy software for work, and every day you seem to cram in some pointless new feature that makes my life worse. I’m so sick of it. I hope this company kicks the bucket.

      2 replies

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      June 17, 2026

      ++ Adding more information

       

      Is this an issue with a particular PDF file or with all the PDFs? If the original document was created in Indesign and then exported as PDF file, Go back to Indesign application,there’s a “T” in a circle at the bottom of each image. If you Alt-click that circled T, the alt-text dialog pops up. You can delete it, then click Done. That removes the AI text. 

      For more information please check the correct answer marked here https://community.adobe.com/questions-9/how-do-i-get-rid-of-the-ai-generated-image-description-1547021?postid=7548388#post7548388 

       

      Hope this information will help.

       

      ~Amal

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      June 17, 2026

      Hi there 


      Hope you are doing well, and thanks for reaching out. We are sorry for the trouble. 


      You may turn off the Generative AI features in Adobe Acrobat from its preferences. Go to Preferences (Ctrl,Cmd+K) >Generative AI > Uncheck ‘Enable Generative AI features in Acrobat’ > Click OK and reboot the application. 

      For more information, please check the help page https://adobe.ly/4a9nXPs


      Let us know if you experience any trouble and need more help.


      ~Amal

      B
      Beth
      Participant
      July 17, 2026

      Hi Amal, I’ve tried following the instructions you’ve listed above and I do not have those same options in my preference settings. It appears those may only work for PC. Any work around this for Mac?

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      July 17, 2026

      Hi ​@Beth,

       

      Have you tried the steps shared in the help page https://helpx.adobe.com/acrobat/desktop/use-acrobat-ai/set-up-acrobat-generative-ai/turn-off-ai.html?linkId=100000426827414 , If not, please give them a try and let us know how it goes. 

       

      If it still doesn’t work, let us know if you are on a IT managed work computer or a personal computer as the certian preference options may get locked by the IT admin in the IT managed work computer. If that is the case, please contact your IT admin for further help. 

       

      ~Amal

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