Skip to main content
Participant
January 31, 2022
Pregunta

gray vertical line on scanned documents on DC Pro

  • January 31, 2022
  • 1 respuesta
  • 583 visualizaciones

Gray vertical line running down entire side of scanned document

Este tema ha sido cerrado para respuestas.

1 respuesta

radzmar
Community Expert
Community Expert
February 1, 2022

Could be anything. Dirty scanner, driver issue, firmware issue of the scanner or so. Try different scan settings like b/w instead of color or another resolution. If the gray bar disappeared it's eventually a firmware issue or a bug in the scanner driver. If it remains, try scanning from another application.