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Participating Frequently
September 12, 2020
Question

Grey X

  • September 12, 2020
  • 2 replies
  • 986 views

Why is this grey X appearing on all my older PDF documents?

I am unable to open (or open with) any of these documents.  I click and nothing happens.  Help!  I need access to these documents

This topic has been closed for replies.

2 replies

Nesa Nurani
Community Expert
Community Expert
September 13, 2020

Are those files connected to Dropbox?

Is your HDD getting out of space?

Try copy them somwhere else (Don't move them, copy them).

Participating Frequently
September 13, 2020

Thanks all.  Turned out that my One Drive wasn't syncing.  All sorted.

Bernd Alheit
Community Expert
Community Expert
September 12, 2020

Try this:

  • start/open Adobe Acrobat
  • use the menu File > Open...
Participating Frequently
September 13, 2020

Thanks.  No.  that doesn't work.#

 

Bernd Alheit
Community Expert
Community Expert
September 13, 2020

Can you copy the files?