Skip to main content
B
Bogdan5C6D
Participant
October 4, 2020
Question

Have a question about subscriptions

  • October 4, 2020
  • 1 reply
  • 339 views

Hello, I have a question, how to remove my payment data from account? And another question, I have 2 subscriptions: Creative Cloud and Document Cloud, will Adobe take money for these subs? Thank you.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 4, 2020
  1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
    https://account.adobe.com/plans
  2. Scroll down to Contact Adobe on the same page. 
  3. Click the chat icon.  Online chat is available in English 24/7.
  4. In the chat box, type AGENT followed by enter key.  Wait for a human.
  5. Alternately, phone customer service M-F during normal business hours.
    https://www.adobe.com/about-adobe/contact.html

 

Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices