Have creative cloud suite and suddenly can't access acrobat

Question

My work purchased the full cloud suite and I had been using the applications without issue and now Acrobat DC is making me sign up for a free trial and won't let me sign in to use it. I have closed Adobe completely, updated my computer, and resigned in and it just starts a new trial rather than letting me open it with my password. I don't have a code. Looking for help as I use the application a ton. Thank you!

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sydneyw36425187 · Answer

I am having the same problem. I have...- signed in/out (both in the app as well as in Creative Cloud itself), when I do this in Acrobat it acts as though it has worked but continues to say I have to activate Acrobat again- uninstalled and reinstalled twice, restarted my computer- I have automatically repaired the host file using the Limited Access Repair ToolI have worked through what I believe is every troubleshooting guide, and none have worked. Have you been able to find a solution that has worked?UPDATE: Followed the instructions for the answer in Paid for creative cloud, stuck in trial mode and it worked for me!

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