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A308554425xzc
Participant
July 3, 2023
Question

have subscription but cannot use edit function

  • July 3, 2023
  • 1 reply
  • 223 views

Hi, have subscription but when Click to edit I get a pop up asking me to upgrade 

    This topic has been closed for replies.

    1 reply

    Amal.
    Amal.
    Legend
    July 3, 2023

    Hi @A308554425xzc 

     

    Hope you are doing well and sorry to hear that.

     

    I have checked your Adobe account with the email you are using on this community and found a new subscription for Acrobat Pro; please logout of the application and reboot the computer once and re-login with the same Adobe ID and check if that works for you.

     

    Let us know if you experience any trouble and need more help.

     

    Regards

    Amal

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