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Participant
July 3, 2023
Question

have subscription but cannot use edit function

  • July 3, 2023
  • 1 reply
  • 223 views

Hi, have subscription but when Click to edit I get a pop up asking me to upgrade 

This topic has been closed for replies.

1 reply

Amal.
Legend
July 3, 2023

Hi @A308554425xzc 

 

Hope you are doing well and sorry to hear that.

 

I have checked your Adobe account with the email you are using on this community and found a new subscription for Acrobat Pro; please logout of the application and reboot the computer once and re-login with the same Adobe ID and check if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal