Skip to main content
C
Carianne22637410xee2
Participant
April 16, 2024
Question

Heading styles in word get blurry/pixelated in pdf

  • April 16, 2024
  • 2 replies
  • 1499 views

Whenever I, or anyone at my company, creates a PDF from word, all our heading styles go blurry/pixelated. It doesn't matter which way we export it, eg. save as pdf, save as adobe PDF, or create pdf from the ribbon. Normal text is fine, but heading styles are not. Please help! This looks unprofessional.

 

    This topic has been closed for replies.

    2 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 26, 2024

    This looks to me like the header is not text, but an image.

    Could you please share a (dummy) DOCX file with us, together with the created PDF file?

    ABAMBO | Hard- and Software Engineer | Photographer
    C
    Carianne22637410xee2Author
    Participant
    April 26, 2024

    Documents attached, these were also created from my desktop, not the shared drive.

    Amal.
    Amal.
    Legend
    April 26, 2024

    Hi there 
     
    Hope you are doing well and sorry to hear that
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
     
    What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.
     
    Please try to reset the Acrobat preferences as described here https://adobe.ly/4d9CmuV

     

    ~Amal

    C
    Carianne22637410xee2Author
    Participant
    April 26, 2024

    It happens with the majority of our documents, even smaller 10 page documents.

    OS is Windows 11 Pro, Version 23H2

    Acrobat Pro, Version 2024.00220687 

    We already tried repair and re-installing. Will try a reset of the preferences.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices