HELP! ACROBAT PRO Crash

I checked late yesterday and they have a un update patch available.  I don't know why they didn't send out a notification, but ......

Note - I had to close everything down and do a manual download and installation because it wouldn't update with any of the Adobe services running, and trying to update from within the Adobe program keeps them running. 

It is better than it was, but still lagging sometimes. Worth installing IMO.

Hi @Nicola34597129gw3a
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/48dAle9
 
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.
 
 
If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/48p4XJK, reboot the computer and reinstall the application using the direct link https://adobe.ly/3tGO5Pu;

~Amal