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TomSondergeld
Participant
September 22, 2020
Question

HELP! Adobe Acrobat (Creative Cloud) Not Working on my Mac macOS Big Sur Beta 11.0)

When I open anything in Acrobat it just shuts down. Can't to anything. I have uninstalled and re-installed. HELP, please!

 

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4 commentaires

T
TomSondergeldAuteur
Participant
September 23, 2020

Well, all the snotty comments stating I should have checked first before updating to a beta.  with over 100 apps and software, that is a ridiculous request.  Anyway, it is fixed now with a Sierra update last night. 

T
Test Screen Name
Legend
September 23, 2020

Sierra update, eh? And with 100 apps to juggle it is best to update to a beta without checking, you're right. You know best.

    T
    Test Screen Name
    Legend
    September 22, 2020

    Thanks for testing Big Sur, and the report about Acrobat. Don't expect any fixes for a beta system - you sign up to find problems, and you haven't been disappointed!

      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      September 22, 2020

      Adobe Acrobat Pro DC is not fully supported in Big Sur beta.

       

      You should've consulted the release notes before performing a major upgrade with a beta testing version operating system.

       

      You'll probably need to revert back to your prior macOS version in order to resolve your current issue.

      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      September 22, 2020

      This operating system version is not yet supported by Creative Cloud. See here for more information: https://helpx.adobe.com/download-install/kb/macos-big-sur.html

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