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Participant
May 28, 2025 8:05 PM UTC
Question

Help! Behance created a duplicate account with same email - need to recover my original profile

Hello,
I used my email to log into Behance, but instead of opening my original profile (https://www.behance.net/omranakasha), it created a new empty profile (https://www.behance.net/umranakacha).
I’ve submitted requests multiple times and contacted support, but no one has helped me so far.
This is urgent and I need to recover my original account. Please escalate this to someone who can resolve it.
Thank you.

1 reply

justlearn
Community Expert
Community Expert
May 29, 2025 5:47 AM UTC

@Omrano97, at least your old Behance site is up. I would do this in an 'Incognito or Private Browser)


Click Get Help Signining In.

And click on Find your Account. Instead of entering the email address, enter your phone number.

 

 

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