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Participant
November 9, 2023
Answered

Help! Fillable PDF calculations, grand total, is not calculating.

  • November 9, 2023
  • 1 reply
  • 3085 views

I’ve created a basic fillable PDF with calculations, multiplying only 2-columns to generate the total for each line item. Then the Sum total of all those at the bottom. Example: Qty x Employee Price = Total. Then all the Totals added up to equal the grand total (plus shipping). The issue I’m experiencing is that the grand total doesn’t add up. 

 

In the Calculations Tab – I have it set to Sum and I’ve checked all the necessary fields to do the calculation.

 

The only thing I noticed that would work is if I add a number to one of the other fields then the number will register and show up. See screenshots. 

 

I don’t want customers putting in the number and assuming that the lower price is correct. 

 

What can I do to fix this issue? 

 

1-Grand Total NOT calculating

 

2-Calculations Tab

 

3-Grand Total CALCULATED only if I add an input in the other fields (example below: adding "1" into qty)

This topic has been closed for replies.
Correct answer Nesa Nurani

Check field calculation order, select 'Prepare form' tool, click on 'More' then 'Set field calculation order', field that calculate first should be on top.

1 reply

Nesa Nurani
Community Expert
Nesa NuraniCommunity ExpertCorrect answer
Community Expert
November 9, 2023

Check field calculation order, select 'Prepare form' tool, click on 'More' then 'Set field calculation order', field that calculate first should be on top.

Participant
November 9, 2023

Would you be able to show me where the 'More' button is?

Participant
November 9, 2023

I found it and the total is at the top.