Help. i cant use Acrobat, a black box apears in front and i cant close it. I dont know what to do.

Hi Ines,

Thank you for reaching out, and sorry for the trouble caused.

Please try reinstalling the Acrobat using the following steps:

• Uninstall the application and run the cleaner tool from the following link: Acrobat Cleaner tool.

• Reboot the machine. 

• Install Adobe Acrobat from the following page: Install Acrobat.  

Let us know how it goes.

Thanks,

Meenakshi