Help Needed to Find Account and Request Refund

Question

I’ve been charged for an Adobe subscription, but I’m not sure which account the charges are linked to. I’ve forgotten the account details and need assistance locating it so I can request a refund.

I’ve already tried contacting support, but they informed me I need to log in with a subscription. The issue is, I believe I have a subscription under a different account, and I can’t figure out how to access it.

Can someone please guide me through the process of locating my account and resolving this issue? I would appreciate any help or direction on how to proceed with getting a refund.

Thank you,

try67 · Answer

We really can't help with such issues. Contact Adobe again and try to figure it out with them based on the credit-card or bank number used for the account. If you can't figure it out, contact your bank or CC company and instruct them to block the payments.

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