Help using Adobe with Snapdragon X Elite

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I have a Lenovo Slim 7x with Snapdragon X Elite. Adobe works but is very slow, especially with larger files. Is there a way to speed up Adobe on this laptop?

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Sanjeev_Pratap

Adobe Employee

Hi @brittany_7821

This shouldn't be happening, we regret the inconvenience. Could you please help us identify the root cause for this issue by sharing few logs from the your setup.

Please follow the steps at https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html and make sure to check all checkboxes while collecting logs. Also if possible please share a few sample documents you are facing the issue with.

Regards

Sanjeev

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athina_2330

Participant

Hello, do you know if there has been any improvement with speeding up Adobe on Snapdragon X Elite processors? I want to buy an Asus Vivobook (S15), but I work with very large files and I am hesitating after reading this thread...

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AnandSri

Legend

Hello @athina_2330!

I hope you are doing well, and thanks for reaching out.

Adobe Acrobat currently runs on Snapdragon X Elite processors through emulation. While Adobe is actively working to expand the availability of native apps for these processors, only a few Adobe apps, like Photoshop and Lightroom, have native support as of now. This means that performance improvements for Acrobat on Snapdragon X Elite processors are still in progress, and you might experience slower performance, especially with very large files. For detailed information, see these articles: https://adobe.ly/4jVxRGQ

https://adobe.ly/432ZCYa

You can use the Adobe Wish form to raise a feature request with the product team: https://adobe.ly/3Rz1wcK

I hope this information helps.

Thanks,

Anand Sri.

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