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Participant
April 23, 2025
Question

Help will pdf fillable form

  • April 23, 2025
  • 1 reply
  • 299 views

Hello, I have created an application and made it pdf fillable.  However, the applicant must complete, sign and date it, then save it and forward it to their one up to review, sign and date it and one more after that.

 

We seem to be having a problem after the applicant saves it, the one up cannot add their signature or date.


Is there a way to fix it?  We can not do multiple signatures at one time nor do we have control of what format the applicant saves the intial document.

 

Any suggestions?

 

Thanking you all in advance.

1 reply

try67
Community Expert
Community Expert
April 23, 2025

Did you add a Digital Signature field? There shouldn't be a problem using that (and it automatically contains the current date when signed), as long as the file is opened in Adobe Acrobat or Reader, on a desktop computer. In any other circumstance (using third-party PDF viewers, including browser plugins, and/or opening the file on a mobile device) it's not likely to work.

Participant
April 23, 2025

Hello, no, the issue is some are opening on mobile devices when they initially fill it out or when they save to One up to the next level.

Thom Parker
Community Expert
Community Expert
April 24, 2025

It is very unfortunate, but there are few good PDF viewers on mobile devices. Unless you know exactly what viewer app is being used by the user, you can't create a usable interactive PDF form for mobile.   

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often