Skip to main content
Participant
May 14, 2021
Question

Help with 508 - Ls and Is look thick

  • May 14, 2021
  • 3 replies
  • 1637 views

Hello! I am having a real PDF woe when trying to make my PDF 508-compliant. Here's what is happening:

 

- I create my document in InDesign and export (not print!) to PDF. The PDF looks great.

- I go through and tag images, background, add alt text, etc. and save my file.

- All the Ls and Is in my document look thick! I checked to make sure my setting about reducing thin lines in Acrobate is unchecked and it is not checked.

 

I am going nuts trying to figure this out. Any asssitance you have is appreciated. 

This topic has been closed for replies.

3 replies

Bevi Chagnon - PubCom.com
Legend
May 24, 2021
quote

- I create my document in InDesign and export (not print!) to PDF. The PDF looks great.

- I go through and tag images, background, add alt text, etc. and save my file.

- All the Ls and Is in my document look thick! I checked to make sure my setting about reducing thin lines in Acrobate is unchecked and it is not checked.

By @gillianc62545192

 

This could be a mismatch with your monitor's screen resolution, which is very common.

  • With the PDF open in Acrobat, what happens to the Ls and Is when you zoom in, such as to 100%, 200%, or closer? Do they still look thick?
  • Try adjusting the resolution of your screen, or move the PDF's window to a second monitor if you have one. How do they look?
  • And if you print out the file, do they look ok, or still thicker?
quote

- I go through and tag images, background, add alt text, etc. and save my file.

By @gillianc62545192

 

On another note, why aren't you doing these tasks in InDesign, before you export the PDF? Then  you wouldn't have to do these tasks in Acrobat, which is a painfully slow workflow.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Dave__M
Community Expert
Community Expert
May 24, 2021

It might be worth a try, once you see the issue, to change your magnification.  If it's a screen drawing issue, changing magnification would force a screen redraw.  Sounds overly simple, but I've seen it before.  Does this anomaly show up if you open the PDf on another machine?  Saving, closing, and re-opening?  Any more details you can provide could be helpful.

My best,

Dave

Participant
May 24, 2021

Hi Dave,

Yes, we have tried it in all different browsers, different machines, all different monitors, tablets, mobile devices, etc. I also made sure to try magnifications from 25% to 350% and it is consistently showing up. Also tried saving, closing reopening, restarting the machine, etc. several times. It unfortunately isn't a screen issue, it's definitely showing up in the file. Here is just a small snippet of one section where it is showing up:

 

Bevi Chagnon - PubCom.com
Legend
May 24, 2021

Can see in your samples that it's lowercase i, uppercase I, and lowercase l.

 

Did you embed the fonts into your PDF when you exported it from InDesign?

Did you try to embed the fonts into the PDF before you did the accessibility tasks?

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
hammer0909
Community Expert
Community Expert
May 18, 2021

Have you tried choosing another font to see if the problem persists? This may help you to determine if it's the font or something else. Also, you may want to try turning off ligatures in InDesign to see if that's the issue.

Participant
May 24, 2021

I have tried other fonts and that does not seem to be the issue. Everything looks good once the document is made into a PDF -- it's somewhere along the lines during the 508 process that this issue pops up. I'm still at a loss for what went wrong.