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Participant
January 18, 2022
Question

Help with crashing Adobe Pro XI?

  • January 18, 2022
  • 1 reply
  • 401 views

Adobe Pro XI keeps crashing after opening, viewing, or trying to do anything.  I even tried to check for updates but it takes me to a page that is A) not secure and B) to a non working page.  I am on a MacBook pro running OSX Mojave.  how can this be fixed?  Or can it?

I saw a similar post on this from about 2 years ago, and tried the solution they offerred, but again the page it takes me to for downloads is not working.  

Please advise on a solve & thanks.

 

- Sascha

 

 

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1 reply

try67
Community Expert
Community Expert
January 18, 2022

No. Acrobat XI is not compatible with Mojave and, unlike on Windows, older applications don't run at all on new Mac OS versions if they are not compatible with them. You need to get a new license.