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Chaz28881306w5qx
Participant
November 7, 2025
Answered

Here we go again... acrobat quitting with "the was a RAISE without handler" error

  • November 7, 2025
  • 1 reply
  • 82 views

I see old threads that are locked and I cannot reply...

I deleted the plugin as someone instructed. It still crashes.

So my 10 min edits have taken 40 min..

No to be crass, but is there a developer that didnt know how to do soimething?

 

Correct answer Meenakshi_Negi

Hi Chaz28881306w5qx,

 

Thank you for reaching out, and sorry for the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document for a crash: https://adobe.ly/4oSmsKe.

If the above suggestion does not work, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4p2B6Pm).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/47J8djZ.

 

If the issue still occurs, please collect the logs using the diagnostic tool and share the log ID with us. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
November 7, 2025

Hi Chaz28881306w5qx,

 

Thank you for reaching out, and sorry for the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document for a crash: https://adobe.ly/4oSmsKe.

If the above suggestion does not work, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4p2B6Pm).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/47J8djZ.

 

If the issue still occurs, please collect the logs using the diagnostic tool and share the log ID with us. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

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