Herramienta mano no funciona

Question

Desde hace un tiempo, la herramienta mano no desplaza la hoja activa como debería hacerlo ni se acciona el zoom cuando hago la combinación Ctrl+rueda del ratón. Es un bug o hay que activar alguna opción? Gracias

Meenakshi_Negi · Answer

Hi DIEGO27402578lx71,

Thank you for reaching out.

The feature should work. We checked, and it is working fine on our end.

Please try repairing the application. Go to Help > Repair application in Acrobat.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Let us know how it goes.

Thanks,

Meenakshi

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