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christien_9734
Participant
January 20, 2025
Question

Hey Adobe, can you make Acrobat useful?

  • January 20, 2025
  • 2 replies
  • 317 views

I just find it annoying how Adobe has essentially cornered the digital document space, and despite this, provides a completely mediocre product (Acrobat) to paying consumers. I reiterate, PAYING CONSUMERS... Not only has Adobe put up a paywall to edit PDFs, but for those who pay monthly (for f sakes let us buy perpetual software, we do NOT want the updates, you would make MORE money), we have to navigate an asinine, computer-crashing product. I just wanted to black out some text - impossible. I wanted to add some text to the document for note-taking, well I had better save it as an image and re-save it again to edit it... Acrobat... A PDF reader... nay, THE pdf reader IS SO SLOW!!! YOU INVENTED THIS!!! Adobe Help, Adobe Community, do not reply to this post. Instead, use that time to escalate the idea that your products are incomprehensibly bad given the subscription revenue you generate. Members of the Adobe community, if you comment detailing how I have not outlined a specific or particular issue, you are regarded and fail to see the big picture. Thanks.

2 replies

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
January 26, 2025

Hi @6469500,

 

I hope you're doing well! Apologies for the delayed response and the trouble you're facing with the application.

 

Could you provide more details about the issue? Is the app slow when opening PDFs or during launch? Please ensure you have the latest version of Acrobat installed: 24.005.2039x Planned update, Jan 23, 2025. To check for updates, go to Menu > Help > Check for Updates, install any pending updates, then restart the app and your machine. For more details, refer to the release notes here: Release Notes.

For removing sensitive content from PDFs, these articles might help:

For adding text or comments to PDFs, refer to this guide:

We're here to help—just share more details about the issue, and I hope the articles assist you in the meantime.

 

Thanks,
Anand Sri.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 20, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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