Hi Got acrobat pro distiller v6 cost a heart and kidney now adobe no help ? been on chat over an hoe

Hi Got acrobat pro distiller v6 cost a heart and kidney now need to reuse it to edit pdfs  support at adobe no help ? been on chat over an hour and sent here? surely having paid all that cash back in 2003 and it was a fortune - youcan tbe just shafted like this? mike