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A
Anonymous
February 15, 2015
Answered

Highlight tool, typewriter tool, etc. disappeared + gone from menu

  • February 15, 2015
  • 3 replies
  • 17180 views

I installed Acrobat 9.5.5 Pro as part of the CS4 Suite several years ago.  I'm a casual user of Acrobat 9 Pro.  I have used the Highlight tool and Typewriter tool on many documents over the years.  Many that I have saved on my computer.  They have renderable text!

Suddenly the Highlight tool and Typewriter tool, and others, have disappeared + are gone from the Tools + its sub-menus.  I'm a pretty savvy computer user.  I don't recall that I did anything to change the Tools menu.

When I go to View\Toolbars\More Tools... the the Highlight tool and Typewriter tool don't show there either.

I reinstalled Acrobat 9 Pro from the original CD... the tools menu is still missing the Highlight tool and Typewriter tool, and others. (I say "others" because, although I may not have used them, I sense there were previously more tools visible on the Tools + its sub-menus

Can anyone advise me how to recover the Highlight tool and Typewriter tool?

This topic has been closed for replies.
Correct answer

Well...  you can cross this post/problem off your list.  I couldn't wait any longer.  I needed the tools/functions that mysteriously disappeared.

I spent about 3-1/2 hours deactivating the CS4 Suite, uninstalling the CS4 Suite, deleting all references I could find of "adobe", "fnp", and "flex" from my files and the registry, cleaning my registry and rebooting.

Then I had to go thru the installation process 3 times, (each time cleaning my registry and rebooting), in order to get all programs in the CS4 Suite to install properly.  (No other programs running during install.  Thank goodness for good old fashioned print magazines!)

What a pain in the arse!

3 replies

A
Anonymous
Correct answer
February 25, 2015

Well...  you can cross this post/problem off your list.  I couldn't wait any longer.  I needed the tools/functions that mysteriously disappeared.

I spent about 3-1/2 hours deactivating the CS4 Suite, uninstalling the CS4 Suite, deleting all references I could find of "adobe", "fnp", and "flex" from my files and the registry, cleaning my registry and rebooting.

Then I had to go thru the installation process 3 times, (each time cleaning my registry and rebooting), in order to get all programs in the CS4 Suite to install properly.  (No other programs running during install.  Thank goodness for good old fashioned print magazines!)

What a pain in the arse!

A
Anonymous
February 19, 2015

I have NOT solved this yet.  Can anyone help?

Highlight tool, typewriter tool, etc. disappeared + gone from menu

This question is Not Answered.

B
Bill12
Inspiring
February 20, 2015

I might try checking my AA 8 tomorrow. I can't use AA 9 right now and so I would have to check 8 that is similar. XI has a totally different menu structure and would not help. Otherwise, wait until someone else gets back to you. Folks are not checking posts every hour or so, but it might be every other day. We are just users and get around to checking things when it is convenient for us.

Anubha Goel
Community Manager
Anubha GoelCommunity Manager
Community Manager
February 16, 2015

Hey  Manuel,

Could you please tell me what OS version are you using.

Have you tried repairing Acrobat?

Hope to hear from you.

Regards,

~Anubha

A
Anonymous
February 16, 2015

Win XP-Pro Service Pack 3.

Neglected to say in original post that I tried the repair option prior to reinstalling.  It repaired normally, i.e. no red flags, yet the Highlight tool and Typewriter tool, and others were still missing.

Therefore I went on to try reinstallation, alas with no success there either.

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