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CR92
Participant
June 14, 2023
Question

Hmm...looks like this file doesn't have a preview we can show you error

  • June 14, 2023
  • 1 reply
  • 2912 views

Hello, 

While I am trying to open PDF files in OneDrive, I encounter error "Hmm...looks like this file doesn't have a preview we can show you error". Hence, I am not able to open it. Could you please assist? 
Thanks!

    This topic has been closed for replies.

    1 reply

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 19, 2023

    Could you please share such a file with us? Be careful not to share a file containing confidential data. What is your Acrobat version?

    ABAMBO | Hard- and Software Engineer | Photographer
    C
    CR92Author
    Participant
    June 22, 2023

    Hello, there is no specific file unfortunately. All PDF documents which are automatically uploaded to OneDrive by Power Automate have the same issue. It is Adobe Acrobat Pro 2022.003.20310. Thanks

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 1, 2023

    Hi @CR92 

     

    Acrobat and Reader official update  23.003.20215 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

    More information about this release is here: Release Notes | Adobe Acrobat, Reader

     

    Let us know if you experience the same issue with the latest patch installed.

     

    Thanks,

    Akanchha

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