Hola necesito ayuda para editar

Forum|Forum|1 month ago
June 15, 2026
2 replies
20 views

Estoy tratando de editar y me indica que tengo que eliminar memoria cache pero no tengo historial

Correct answer Tariq Ahmad Dar

@Jackelinna,

Thank you for reaching out and we are sorry to hear you are running into this.

One quick clarification worth sharing: the cache the app is referring to is not the browsing history inside Acrobat. It lives in your Android device settings and clearing it from there is straightforward.

Please follow these steps:

Go to your Android device Settings > Apps > Adobe Acrobat > Storage > Clear Cache, then reboot your device and try editing the PDF again.

If the issue continues after that, please share the following so we can investigate further:

Your current Acrobat app version, which you can find by tapping your Profile icon > About Acrobat, and whether this happens with all PDF files or a specific one.

We look forward to hearing back from you.

JackelinnaAuthor

Participant

Hola estoy en adobe premian ( acrobat editor)

Lo uso desde mi.movil

Cambie de celular

T

Tariq Ahmad Dar

Correct answer

Community Manager

@Jackelinna,

Thank you for reaching out and we are sorry to hear you are running into this.

One quick clarification worth sharing: the cache the app is referring to is not the browsing history inside Acrobat. It lives in your Android device settings and clearing it from there is straightforward.

Please follow these steps:

Go to your Android device Settings > Apps > Adobe Acrobat > Storage > Clear Cache, then reboot your device and try editing the PDF again.

If the issue continues after that, please share the following so we can investigate further:

Your current Acrobat app version, which you can find by tapping your Profile icon > About Acrobat, and whether this happens with all PDF files or a specific one.

We look forward to hearing back from you.

T

Tariq Ahmad Dar

Community Manager

Hello @Jackelinna,

Thanks for reaching out. It would be helpful if you could share more details, like:

Which Adobe application are you using?
Is it a desktop, a web, or a mobile app?
Is there an error?
Is the issue happening with other files?
Do you have a Windows or a Mac machine?
A short video could be helpful to understand what you are experiencing

Will be waiting for more details so we can assist better.

~Tariq

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