How can I Activate AI Assistent?

Question

I have Dutch Language Acrobat latest version (part of Creative Cloud) and alsoo a Acrobat AI Assistent subscription. I have tried to activate AI Assistent but I did'nt succeed. In the menu Preferences I did'nt find an option "Generative AI" (in Dutch: "Generatieve AI" I presume. Please help me.

Amal. · Accepted Answer

Hi there

Sorry for the confusion, Adobe Acrobat does support Dutch for features like OCR. However, the AI Assistant currently works only in English, French, German, Spanish, Italian, and Portuguese. You can still change the Acrobat app language to Dutch in Preferences, but the AI Assistant will only respond in the supported languages mentioned above.

Regards

Amal

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble.

Would you mind sharing the version of the Acrobat application and the OS you are using? Go to Help > About Acrobat and make sure its updated to the latest version 25.01.20937. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) > Rapair Installation and reboot the application.

If it still doesn't work please remove the application using the Acrobat cleaner tool https://adobe.ly/3XVbgkB , reboot the computer and reinstall the application using the direct link https://adobe.ly/48sFAYQ

Let us know how it goes.

~Amal

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