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Participant
April 26, 2023
Answered

How can I contact them by e-mail?

  • April 26, 2023
  • 2 replies
  • 2118 views

On 20.04.2023 I canceled my Adobe Acrobat Pro subscription.

I checked my credit card and I see that I was charged for ADOBE ACROBAT PRO 96$.

How can I contact them by e-mail??

 

This topic has been closed for replies.
Correct answer Eric Dumas

you can try at the bottom of Adobe Help Center the 'Ask now' chat panel

 

2 replies

Legend
April 26, 2023

You CANNOT contact by email. (Fake support people may try to tell you they have an email).

Yulia5FE2Author
Participant
April 26, 2023

Thank you for warning, it's very important to know!

 

Eric Dumas
Community Expert
Eric DumasCommunity ExpertCorrect answer
Community Expert
April 26, 2023

you can try at the bottom of Adobe Help Center the 'Ask now' chat panel

 

Yulia5FE2Author
Participant
April 26, 2023

The problem is solved!!

I corresponded with agent through Adobe Virtual Assistant.

Participant
May 6, 2024

How did you manage to get the Virtual Assistant to understand that ayou were charged and need your money back