How can I enable my Premium subscription done via Google Play, since it is not reflecting in my account, regardless on using the correct email address?

Hi Inspiring_mentor57cc,

Thank you for reaching out, and sorry for the trouble caused.

We have checked your account using the email address linked to your community profile, and there is currently no active subscription. Please confirm whether you are using the same email address for your account and ensure you are signed in to the Play Store with that email address.

If you are using a different email address, please share it in a private message, and we will look into it.

Additionally, if you are being charged for a subscription, could you please provide us with the details so we can investigate further?

Let us know if you need any assistance.

Thanks,

Meenakshi

The following articles may help you

https://helpx.adobe.com/acrobat/mobile/subscription-refunds/activate-subscription.html

https://helpx.adobe.com/acrobat/mobile/troubleshoot/subscription-issues/purchase-restore-issues.html