Participant

Answered

How can I find my permissions password

Forum|Forum|7 years ago
October 27, 2018
4 replies
25955 views

Dear Sir I have version of Acrobat Pro DC but have mislaid my permissions password. Is it possible to find out what it was. If not can I purchase a new version and get a new permissions password. Thanks you, Robert F Salamonsen

Correct answer Test Screen Name

The permissions password is part of a PDF file. It isn’t part of your Acrobat or of your system. No Adobe software will help you if you lose it, or never has it (someone else’s file).

Phrancis

Participant

It is June 2026 and. I have the same problem with AcrobatPro. Password protection keeps enabling itself on docs that I have downloaded and had no security attached to them prior to April 2026. I know this because I did not have acrobat pro so it could not have been enabled on my files from 2022, 2023, 2024, 2025 & 2026 which it has now done on its own. This is beyond infuriating. And yes I have checked tools>protect pdf>remove security. and or manage security policies.. etc I can go to websites and re-download docs and the new download has no issues so it is definitely the app applying this without my consent. I can say without hesitation I hate this app right now. I am in the middle of 2 audits & when I am trying to get files together, I can’t use them because of this. Shame on you for not fixing a KNOWN issue.

T

Test Screen Name

Legend

The permission password was chosen when the files were made.

I

Iurii274933413s0j

Participant

It's not. After I create a document and sign it never has it asked me to set a password. When I need to make changes - it won't let me until I enter a password that I didn't set for my document.

L

Lynne23103325qgmb

Participant

Did you find an answer to this as I am having the same issue

ana paulam

Participant

I just downloaded the Pro version. There was nothing about a permission password and now I can´t open any files. Where can I find this password, please?

gary_sc

Community Expert

Hi Ana,

I think you might be confusing two different things: a password is something that is associated with a document. You need the password to open that individual file (the same password can be attached to multiple files depending on the whim of the PDF creator).

If you downloaded a new copy of Acrobat (or about any software for that matter), you need a serial number to access the application's functionality. Adobe software is now a bit unique in that you purchase a release from the Adobe Creative Cloud application that will let you open specific application(s).

Lastly, there is no software available that will automatically let you open all password protected documents.

Does any of that help you?

E

Eddie25379341sddx

Participant

Hi, where is this serial number? I wasn't given any permissions password. Thank you!

T

Test Screen NameCorrect answer

Legend

The permissions password is part of a PDF file. It isn’t part of your Acrobat or of your system. No Adobe software will help you if you lose it, or never has it (someone else’s file).

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