How can i got a money refund cause is an accident of suddenly confirm a subscription payment?

Question

So like this: i accidently paid 32.779 thousand from DANA to adobe cause is an accident subsrciption of 7 days trial and i forgot to non activate it and i dont use adobe anymore after the frist free trial

Meenakshi0101 · Accepted Answer

HiJsph457f,Yes, as you have cancelled the subscription within the 14-day period of your initial purchase, the amount will be refunded to you. It may take up to 5 business working days for the amount to be credited to your account.If you do not receive the refund after 5 business working days from today, please feel free to reach out to us for assistance.If you have any questions, don't hesitate to let us know.Thanks,Meenakshi

Meenakshi0101 · Answer

HiJsph457f,Thank you for reaching out.We have checked that you have already cancelled the subscription. As you have cancelled the subscription within the 14-day period of your initial purchase, the amount will be refunded. It may take up to 5 business days for the amount to be credited.For more information on cancellation, refer to the following help document:Understand Adobe's subscription terms and refund policies.Let us know if we can be of any help.Thanks,Meenakshi

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