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January 19, 2026
Question

How can I manage my recent commitment to Adobe?

  • January 19, 2026
  • 1 reply
  • 48 views

I got charged €0,01 to start a trial account, but I never got the trial subscription. But now I am afraid that I athorized monthly payments and will get charged each month. Adobe has no other way to contact them, can someone help us out?

1 reply

January 19, 2026
 

 

Jeffrey_A_Wright
Legend
January 19, 2026

Thanks for posting to this public discussion forum, Kirsten. I am sorry but I don't see any active subscriptions or recent transactions under the account you used to create this public discussion thread. Please see https://adobe.ly/4pLYaBO to locate the account with the recent charges and active subscription. Once you are logged in under the correct account, you can then access and manage the service you are evaluating. ^JW