Skip to main content
Participant
January 29, 2018
Question

How can I prevent form field corruption when using a laptop dock?

  • January 29, 2018
  • 1 reply
  • 234 views

After I sleep the laptop with a completed form open, the screen images are corrupted when I dock and undock my computer, leaving only the form field data I have typed in. It will not save the document stating that there is insufficient data, and I have to re-type the form field data into a new copy of the form. If I save it beforehand and close it, I can open it again with no issues. If I save it and leave it open it corrupts the file and I have to basically start over.  Please help.

This topic has been closed for replies.

1 reply

Legend
January 31, 2018

What version of Adobe Acrobat or Acrobat Reader are you using when filling out the form?  Ensure you are working with the latest version, and if you already have the latest version, uninstall and reinstall might work. Also is the form stored on a server? or on your laptop's hard drive? With more information someone might recognise the issue you are seeing and be able to help out better.

The following post provides some information that might relate to the problem you are experiencing:

PDF opens as a blank page in browser with Acrobat or Reader 10.1.2