I have Acrobat 8 installed on a computer using Windows 10. The program works fine, but I'm getting prompts that I need to re-activate it in 3 days. I have tried on line with the activation numbers I was given when I purchased the product but they are not accepted. I have tried telephone support and all they will say is that 8 is no longer supported and I need to go the the Forum. Do I need to reactivate it to keep using it? If so how?
Thanks
Call Adobe Support back. Even for products that are no longer “supported” Adobe does continue to support product activation.
If necessary, ask to speak with a supervisor. Don't take “no” for an answer.
And FWIW, there is absolutely no one on these forums who can deal with activation problems. No one in Adobe Support should ever give you advice to come here to solve problems associated with serial numbers, activation, etc.
- Dov
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