how do I correct error 1042 on a Mac

Hello

I have a 2016 MacBook Pro running OS10.12.3.

Adobe Acrobat Pro 10.1.1 is installed. However, every time I try to update I get the following error message:

"Cannot connect to Adobe update server. Please verify that you are connected to the internet and check for updates again. Error 1042"

I can confirm that my internet connection is working fine for emails and webs browsing.

Any ideas?

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Correct answer Adorobat

Hi jagdeepn18412885,

Please refer to the following link which discusses the same topic:

Thank You,

Shivam

Participant

Having same issue with M16 imac running Monterey 12.3.1.

Participant

I am having the same problem with Mac using Catalina OS. Any solutions?

Participant

I'm having the same issue but I'm still on Mojave.

AdorobatCorrect answer

Participating Frequently

Hi jagdeepn18412885,

Please refer to the following link which discusses the same topic:

Thank You,

Shivam

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