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roberth57077968
Participant
February 11, 2017
Answered

how do i deactivate photoshop elements 10 from my old computer and apply on new computer?

  • February 11, 2017
  • 2 replies
  • 1810 views

I need to change my photoshop elements 10 to go on my new computer instead of my old one but the serial number lookup tool doesn't register the code.

This topic has been closed for replies.
Correct answer kglad

if you don't have the serial number and you can't retrieve it, you can't activate your program.  if your program is still installed on that old computer and you still have access to it, you can use the message 1 links to retrieve the serial number.

p.s. you can expect some (or a lot of) problems using old software like pse 10 with any newer os'es.

2 replies

roberth57077968
Participant
February 11, 2017

When I typed in my redemption code at www.adobe.com/go/getserial it tells me that a different username is registered with that code. Problem is my ex wife and I bought this software years ago and now I need to move my "copy" to my new computer if possible.

John T Smith
Community Expert
Community Expert
February 11, 2017

That would indicate that she registered the serial number in her name, which means that she is the owner and you are not authorized to use the serial number

Buy your own

kglad
Community Expert
Community Expert
February 11, 2017