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mikez16912380
Participant
February 8, 2018
Answered

How do I digitally sign after someone else has signed?

  • February 8, 2018
  • 2 replies
  • 12098 views

I sent a document out to be signed. It was signed using a certificate.  Now I want to counter sign.  however, when I select to sign with a certificate it will not allow me to do so.  it is as if I am locked out of my own document.

    This topic has been closed for replies.
    Correct answer Test Screen Name

    You are locked out of your own document if they chose to lock it (or you set it up to be locked). There is no "oh it's you, you can sign because it's your document" feature.

    2 replies

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 8, 2018

    You should have added multiple signature fields before sending out the file, and set them to not lock each other when signed.

    It's possible you can't do it now since the file was not set up correctly for this kind of workflow.

    T
    Test Screen NameCorrect answer
    Legend
    February 8, 2018

    You are locked out of your own document if they chose to lock it (or you set it up to be locked). There is no "oh it's you, you can sign because it's your document" feature.

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