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phil_1
Known Participant
April 13, 2018
Answered

How do I enable adobe pdf converter

I am a creative cloud subscriber and I'm wondering if adobe pdf converter should be included with acrobat DC.

If so, how do I enable it?

Test Screen NameCorrect answer
Legend
April 13, 2018

Ok, what you've done is removed a part of Acrobat, because the printer is a part of Acrobat. There is no way to install it separately. However, you might be able to repair the damage. Look for Repair in the Help menu of Acrobat. Or is that what gives the "Cannot open database file" message? If so you may need to uninstall Acrobat, but you probably can't: looks as if Windows Installer - which does everything - is broken. You may have to reinstall Windows.

15 replies

Participant
March 3, 2025

i do not know how 

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Participant
August 22, 2024

Thanks for the answer. By following these instructions, I was able to enable the adobe PDF converter.

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Test Screen NameCorrect answer
Legend
April 13, 2018

Ok, what you've done is removed a part of Acrobat, because the printer is a part of Acrobat. There is no way to install it separately. However, you might be able to repair the damage. Look for Repair in the Help menu of Acrobat. Or is that what gives the "Cannot open database file" message? If so you may need to uninstall Acrobat, but you probably can't: looks as if Windows Installer - which does everything - is broken. You may have to reinstall Windows.

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phil_1
phil_1Author
Known Participant
April 13, 2018

Ok now I tried running repair installation in Acrobat Pro Dc and I'm getting this error message. Well, It won't let me insert a jpg screen capture here.

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try67
Community Expert
Community Expert
April 13, 2018

Use the Insert Image icon. Do not attach it to an email reply.

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phil_1
phil_1Author
Known Participant
April 13, 2018

I did and it said this type of file is forbidden or something like that. Ahhh here it is,....

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Legend
April 13, 2018

How did you "uninstall" the printer?

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phil_1
phil_1Author
Known Participant
April 13, 2018

In Devices and printers, (Windows 7) i selected the printer and clicked uninstall

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try67
Community Expert
Community Expert
April 13, 2018

Do you mean the Adobe PDF Printer? If so, it should have been installed when you install Acrobat DC.

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Legend
April 13, 2018

Well, yes for Windows, no for Mac.

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try67
Community Expert
Community Expert
April 13, 2018

True. I didn't mention that because the OP selected "Windows" under their post's "Categories".

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